Terms & Conditions
1. The operator reserves the right to change routes, itineraries or vessels at any time without notice. All itineraries, activities and departures are subject to weather and may be changed or cancelled at the discretion of the operator and will not be refunded. It should be noted that adventure sailing, snorkelling and othet associated activities involves risk. Whilst we make every effort to safeguard clients, the owners/operators of the vessel cannot be held responsible or liable for any claim resulting from personal injury, illness, death and/or property loss or damage due arising whilst travelling with the company, participating in activities on or off the vessel or other company property. We recommend that all clients have travel insurance covering illness, injury, damage to personal belongings and tour cancellations. A cancellation fee applies to all travel. Client cancellations for our Day Cruise Big Fury made later than 6pm on the day before departure will result in complete forfeiture of the full price paid. Client cancellations for our overnight sailing cruise on Habibi made less than 21 days prior to departure will result in complete forfeiture of the full price paid, and transfer fees do apply. Additional costs for Habibi Only are as follows of $5 per day environmental management charge, $11.50 Fuel levy per trip, $11.50 Marina fees and oil levy, $10 Admin fee, $9 admin fee, $2.50 Snorkelling equipment and $15 stinger suit hire. A total of $65 payable at check in Airlie Beach.
2. Open dated Travel Vouchers are valid for 12 months from date of purchase.
3. The Company acts only as an agent for hotels, hostels, airlines, adventure tour companies, insurance companies, and other providers of travel and related services to the Supplier . As such, and while the Company makes efforts to ensure that the quality of the services rendered by the Supplier is consistent with the descriptions provided, the pictures, photographs and descriptions included in any printed material or online do not constitute any form of representation, warranty or guarantee that all of the attributes will be as depicted. The Customer expressly acknowledges that, in the event any service to be provided by a Supplier could become unavailable due to circumstances beyond the Company's control, the Company shall, at the Company's sole discretion and without prior notice to the Customer, be entitled to substitute services of equal or greater value without refund to the Customer, and such substitution shall be deemed to be complete compensation such that the Customer shall have no further claim against the Company.
All coupons, exchange orders, receipts, contracts and tickets (the 'Travel Documents') are issued subject to any and all tariffs, terms and conditions under which such services are provided by the Suppliers. The Customer's acceptance and use of such Travel Documents shall also evidence the Customer's consent to these conditions.
The Company, its affiliates, agents and employees assumes no responsibility and shall not be liable for any loss, damage or other claim, whether to person or property, that does not arise directly as a result of negligence of the Company its affiliates, agents or employees in facilitating the Customer's purchase of Supplier(s) services. Travel insurance is highly recommended.